Terms & Conditions

These terms govern the use of the Aisthetix compliance-validation software by business customers. They are based on a German Chamber of Commerce (IHK) template for online services and will be reviewed by counsel before the first paid invoice. Effective as of May 2026.

§ 1 Scope

These terms apply to all contracts between Aisthetix (the "Provider") and customers regarding the use of the compliance-validation software. Customer in the meaning of these terms refers exclusively to entrepreneurs as defined in § 14 of the German Civil Code (BGB). Conflicting customer terms are not accepted unless the Provider expressly agrees to them in writing.

§ 2 Subject of the Contract

The Provider supplies a web-based application for the automated formal validation of client data against GDPR, German bookkeeping principles (GoBD) and § 203 StGB (tax-secrecy obligations). The software performs deterministic checks (IBAN checksum per ISO 13616, Steuer-ID check digit per § 139b AO, mandatory-field validation). The exact scope follows from the chosen pricing plan at Pricing.

§ 3 Conclusion of Contract

The contract is concluded once the Provider electronically confirms the customer's order. Use of the free compliance-check feature forms a separate, gratuitous user agreement that ends when the check completes.

§ 4 Service Level & Availability

The Provider targets 99.5% availability over a calendar year, measured at the Cloud Hub domain. Maintenance windows are announced at least 48 hours in advance and scheduled outside usual business hours. Higher service levels apply only when explicitly agreed in a separate Service Level Agreement.

§ 5 Customer Obligations

The customer is required to keep credentials confidential and protected from unauthorised access. The customer ensures that data submitted to the software is free of malware and does not violate applicable law. The customer remains the data controller for any personal data submitted; see Data Processing Agreement.

§ 6 Limitation of Liability

The software performs formal validations against deterministic algorithms only. It does not replace legally binding advice from tax advisors, auditors or legal counsel. The Provider is not liable for tax or legal decisions taken by the customer on the basis of software output. Otherwise, the Provider is liable only for intent and gross negligence; for ordinary negligence only in the case of breach of essential contractual duties, and limited to the foreseeable damage typical for the contract. This limitation does not apply to claims for injury to life, body or health.

§ 7 Pricing & Payment

Prices listed at aisthetix.de/en/preise at the time of order apply, plus statutory VAT. Billing is monthly or annually in advance. Payment by SEPA direct debit or bank transfer within 14 days of invoice.

§ 8 Term & Termination

Contracts run for an indefinite term. Monthly subscriptions may be terminated with one month's notice to the end of a calendar month. Annual subscriptions may be terminated with three months' notice to the end of the contract year. The right to extraordinary termination for cause remains unaffected.

§ 9 Data Protection

Personal data is processed in accordance with the privacy policy. On request, the Provider supplies a Data Processing Agreement (Art. 28 GDPR).

§ 10 Final Provisions

The laws of the Federal Republic of Germany apply, excluding the UN Convention on Contracts for the International Sale of Goods. The exclusive place of jurisdiction for disputes — where the customer is a merchant, legal entity under public law or special public-law fund — is Berlin. Should individual provisions be invalid, the remaining provisions remain unaffected.

§ 11 Right of Withdrawal (Consumers Only)

These terms address exclusively entrepreneurs as defined in § 14 BGB (see § 1). A statutory right of withdrawal under §§ 312g, 355 BGB therefore generally does not apply. Should a consumer contract within the meaning of § 13 BGB exceptionally arise, the following withdrawal instruction applies. This translation is provided for convenience; the German version is binding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day of contract conclusion. To exercise your right of withdrawal, you must inform us

Mohammad Iqbal Patan · Aisthetix
Email: hallo@aisthetix.de

of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form, but it is not mandatory. To meet the withdrawal deadline, it is sufficient that you send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw. We will use the same means of payment for the reimbursement that you used for the original transaction unless expressly agreed otherwise; in no event will you be charged any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

If you requested that the services begin during the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of services already provided up to the time you informed us of the exercise of the right of withdrawal compared with the full coverage of services provided for in the contract. For a contract for the supply of digital content not on a tangible medium, the right of withdrawal also expires if we have begun performance of the contract after you have given your express consent that performance shall begin before the withdrawal period has expired and you have acknowledged that you will lose your right of withdrawal upon commencement of performance.

Effective: May 2026 · Aisthetix · hallo@aisthetix.de